The Importance of Effective Communication with the Workplace

communicationOf the employees businesses need to hire to achieve the company adjectives, there comes with them a whole host of different skill sets dependent on what role the employee plays within the organisation.
From the Managing Directors downwards, the common denominator that every employee should share is the ability to communicate effectively with others. This single, and should be obvious trait, is the one attribute that is often the most overlooked.
Being able to communicate in an effective manner is the oil within the corporate machine. It is the difference between the various departments working harmoniously together or there being delays, misunderstandings or worse, missing deadlines which can lead to the loss of contracts or other business arrangements, with fellow employees included.
Any relationship is built on good communication. It is the main driving force in keeping a successful marriage alive, it builds trust with our children and being able to communicate well results in positive opportunities throughout our lives. Within the corporate world however, this seemingly basic skill is all too often taken for granted, and all to often, at the detriment of the company.
We have all been there, having to deal with those who cannot communicate effectively and we all know how frustrating this can be. All too often this results in confusion and mistrust, with the latter being the most dangerous for any organisation. What may seem like an annoyance at first soon morphs into suspicion which can lead to anger and then the loss of the employee altogether.
When those in positions of power, team leaders, section managers and the like, lack this basic skill, their department can often be inefficient, disorganised, even chaotic, with low morale and confusion.
Effective communication helps us better understand a person or situation and enables us to resolve differences, build trust and respect, and create environments where creative ideas, problem solving, affection, and caring can flourish. As simple as communication seems, much of what we try to communicate to others—and what others try to communicate to us—gets misunderstood, which can cause conflict and frustration in personal and professional relationships.
In the information age, we have to send, receive, and process huge amounts of messages every day. But effective communication is about more than just exchanging information; it’s also about understanding the emotion behind the information. Effective communication can improve relationships at home, in social situations and on the professional level by deepening our connections to others and improving teamwork, decision-making, and problem solving. It enables us to communicate even negative or difficult messages without creating conflict or destroying trust. Effective communication combines a set of skills including nonverbal communication, attentive listening, the ability to manage stress in the moment, and the capacity to recognise and understand our own emotions and those of the person you’re communicating with. In other words, it is the difference of having high levels of emotional intelligence or not – the ability to balance our emotions and recognise the emotional state of others and react accordingly.

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